Marketing Services
You can find details of our social media training centre on this site.
We will connect your company or organisation with social media and social networks (Web 2.0) and in doing so will build direct and powerful relationships with your customers and prospective customers.
4TM is your partner, using the web to build ongoing relationships and conversations directly with your customers. We add value and get your message across in a helpful and appropriate manner. We don’t wait for potential customers to come to you - we seek them out on blogs, forums, wikis, social networks, podcasts, communities, video sharing sites and chat rooms. We provide feedback from the social web for customer service or product development - to us it’s a key part of marketing.
We will:
- Profile your customers or prospective customers: work out where they hang out on the Internet and what level of involvement they have with social media;
- Research who influences your customers on-line;
- Brainstorm your objectives and effective ways of engaging with customers;
- Effectively and sensitively represent you in social media and social networks;
- Monitor your business, the marketplace and your competitors (brand monitoring);
- Deliver new marketing or PR ideas, based on our work with social media;
- Evaluate how your web site and printed material take advantage of your presence on social media;
- Provide you with near-instant reports of our work and research via the 4TM Dashboard;
- Have formal, monthly reviews with you to ensure adherence to or revise objectives.
